Frequently Asked Questions (FAQ)

Shipping information

Free worldwide shipping promotion

  • Free worldwide standard shipping on all orders of $50+
  • Use the promotion code SHIPPING10 during checkout
  • All countries are eligible
  • All products are eligible
  • Standard shipping only. Promotion codes cannot be combined
  • Please read this blog article to learn more about using coupon codes
Enter the promotion code during checkout to apply the discount. After the coupon code is validated, the total of the order will be displayed accounting the shipping fees discount

 

Forgot to enter the promotion code? If you already paid your order, you must cancel your order and start again so that you can take advantage of the discount. The instructions to cancel an order can be found in the confirmation mail (invoice) that is sent automatically after the purchase.

For orders under $50, the delivery costs depend on the order value and destination. Shipping rates can be found here.

 


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Where do you ship from? What are the shipping times?

All orders are printed and shipped in the United States.

United States:  3 to 6 working days
Canada:  8 to 18 working days
International shipping:  10 to 20 working days

► You’ll receive a more accurate delivery estimate at checkout based on the exact date and details of your order

► Express shipping is available at an additional charge if you need faster delivery

► Please allow around 24 hours to print your order before it can be shipped. Products are generally shipped within 1-2 business days after the order is placed.

► International tracking is provided only with express delivery

 


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Is there a risk of customs/duty fees?

Usually – No. However, international customers should be aware that we ship from the USA and even if most of the times there is no duty fees to pay upon delivery, there’s always a small chance that the package will be randomly inspected by the border’s customs agency and they may occasionally ask you to pay fees. Unfortunately, this is totally out of our control and we can’t predict if this will happen as it really depends on your country’s customs, so that’s why there’s a warning on the website even if it rarely happens for most countries.

Most often, customs fees are charged by private shipping carriers with express shipping. We use the standard postal service (USPS) by default to minimize the risk of duty fees being charged to the customers and reduce their eventual cost.

If you are asked to pay fees upon delivery, you always have the option to refuse the delivery. Doing so will send back the package to us to cancel your order, then you will be automatically refunded without having to pay the duty fees.

For additional information, please read this article: https://www.DefendAnimals.com/blog/taxes-or-customs-duties/

You don’t have to pay any sales tax during the purchase.

 


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Products information

Products sizing and textile materials

Our t-shirts are standard US sizes. You can find the exact measurements of each size by clicking the “size chart” link when viewing a product. Please choose your size carefully as each product is printed on demand according to the customer’s parameters (size, colors, etc).

Our standard t-shirts are 100% preshrunk cotton. We use high-quality & ethically-sourced cotton made in the United States.

We also offer 100% organic cotton t-shirts certified fair trade and without GMO. Read more about our organic cotton.

 


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Printing methods and quality – flex VS ink print

Our clothes are professionally printed using the industry’s leading print technologies, providing a significantly higher than average quality as well as increased durability without any degradation of the print. Our state-of-the-art printing methods are what’s best in the t-shirt industry today and even if the production cost is higher than average for us, there is no difference for you since we reduced our “margin of profit” in order to offer a price equal or cheaper than elsewhere.

We use two different printing techniques, depending on the design’s color

 

Flex printing (vinyl heat transfer) :

Flexography provides the absolute best printing quality available to date in the clothing industry. This method results in clothing which is even more durable than traditional screen-printing used by most screen-printing shops.

Using flexography, the design is cut in a vinyl material and then thermally bond on the apparel, making it literally indestructible through the years. We guarantee a very long lifespan with no cracking or discoloration even after several hundred of washes.

T-shirts printed in flexography are marked with a “vinyl print” label on the website.

To learn more about flexography, please refer to this blog article

 

Ink Printing (Digital Direct DTG) :

We use this printing technique for designs with more than 1 color or high complexity level. It is also the most environmentally friendly solution as we use only water-based inks that contain no chemicals. The ink penetrates the fabric without leaving any relief, thus producing more comfortable clothes to wear. The downside is that ink print is a little bit less wash-resistant when compared to flexography.

 

Side-by-side comparison

 


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Customization and creating your own products

You can customize any article on our website by clicking the “customization” button on the corresponding article’s page. However, the color of the print can only be changed for vector images with flex printing.

It is also possible to create your own articles, choosing between a selection of over 300 different products. Learn more about the instructions here.

Please note that we can’t customize a product for you and we do not have the resources available to assist you with specific customization tasks. You will probably need some knowledge of Photoshop to make your own designs or have a friend to help you.

 


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Ethics and fair trade standards

Advantages of our 100% organic t-shirts (PETA Approved Vegan)

Click here to read our full article about organic t-shirts

We offer Econscious t-shirts made exclusively of organic cotton, bringing you eco-friendly products manufactured with the highest possible environmental and vegan standards, in combination with our 100% organic and vegan print inks. Our organic cotton is also GMO free and certified by USDA and GOTS. Moreover, the t-shirts are certified vegan by People for the Ethical Treatment of Animals (PETA).

 

Why Organic ? Here are the environmental benefits of organic cotton

 

Organic and vegan certifications

Our organic t-shirts are certified 100% organic and approved by the USDA under strict production and labeling requirements, including annual inspections by the certifier. The cotton is also certified by Global Organic Textile Standard (GOTS) and Control Union (SKAL). Cotton clothing is only organic if it is certified to an organic cotton standard – we guarantee no greenwashing!

Shop without being complicit of animal cruelty – Our organic t-shirts does not use any animal derived fibers and are not tested on animals. Econscious, the manufacturer of our organic products, has partnered with PETA Approved Vegan to get certified 100% vegan and approved by People for the Ethical Treatment of Animals (PETA).

 

Our eco-friendly printing inks are also certified vegan and organic.

 

Source: In 2014, Textile Exchange commissioned a Life Cycle Assessment on organic cotton and found significant, measurable environmental benefits compared to conventional.

 

 


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Origin of our fair trade certified cotton

Our commitment to ethically-sourced cotton

Our t-shirts are made of cotton ethically produced in the United States. The vast majority of the cotton used by our manufacturers is grown in the USA, including even for our standard t-shirts and imported products. American cotton farmers are required to adhere to strict US labor laws and regulations. These regulations are most likely some of the most stringent in the cotton growing industry globally. They provide workers with ethical workplaces and because cotton is regulated as a food crop, workplace health and safety conditions mirror those of the vast majority of the foods we find on our tables.

Click here to learn more about our US cotton.

 

We boycott cotton from Uzbekistan

Click here to read our full article about Uzbekistan forced labor.

Every year the Government of Uzbekistan, one of the world’s largest exporters of cotton, forces over 1 million of Uzbek citizens to leave their regular jobs and go to the fields to pick cotton for weeks in arduous and hazardous conditions. Many people have died in fields from extreme heat and accidents. According to several human rights organizations, slavery-like practices are used in Uzbekistan’s cotton fields.

We endorse the Responsible Sourcing Network coalition against forced labor and we are working to ensure that forced labor does not find its way into our products. We are collaborating with a multi-stakeholder coalition to raise awareness of this very serious concern, and press for its elimination.

As a signatory to this pledge, we are stating our firm opposition to the use of forced labor in the harvest of Uzbek cotton. We commit to not knowingly source Uzbek cotton for the manufacturing of any of our products until the Government of Uzbekistan ends the practice of forced labor in its cotton sector. Until the elimination of this practice is independently verified by the International Labor Organization, we will maintain this pledge.

Our supplier requires all business partners to confirm, by means of a signed statement, that they do not use or procure any cotton fiber originating from Uzbekistan.

 


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Why are we boycotting cotton from Uzbekistan?

Click here to read our full coverage of Uzbekistan’s forced labor and reasons behind the boycott 

Every year since 1989, the Government of Uzbekistan, one of the world’s largest exporters of cotton, forces over 1 million of Uzbek citizens to leave their regular jobs and go to the fields to pick cotton for weeks in arduous and hazardous conditions. Many people have died almost every year in fields from extreme heat and accidents, including children who are also forced to work. According to several human rights organizations, slavery-like practices are used in Uzbekistan’s cotton fields.

The forced labor system orchestrated by the government of Uzbekistan violates human rights, holds Uzbek citizens as modern slaves, and condemns future generations to a cycle of poverty. Only the high officials of the corrupt regime in place for more than 30 years, profits from the forced labor and the massive exports of cotton. We join Uzbek citizens in supporting the Call to Boycott Uzbek Textile organized by the victims of governmental persecution.

 

Our commitment against forced labor in Uzbekistan

We endorse the Responsible Sourcing Network coalition against forced labor in Uzbekistan:

We are working to ensure that forced labor does not find its way into our products. We are collaborating with a multi-stakeholder coalition to raise awareness of this very serious concern, and press for its elimination.

As a signatory to this pledge, we are stating our firm opposition to the use of forced labor in the harvest of Uzbek cotton. We commit to not source Uzbek cotton for the manufacturing of any of our products until the Government of Uzbekistan ends the practice of forced labor in its cotton sector.

The vast majority of the cotton used by our manufacturers is produced in the United States. Notwithstanding this fact, our supplier requires all business partners to confirm, by means of a signed statement, that they do not use or procure any cotton fiber originating from Uzbekistan. Our imported t-shirts manufacturers established a cotton traceability assessment for its cotton yarn suppliers in order to ensure that the cotton, yarn or products they supplied did not contain cotton originating from Uzbekistan.

 

Our t-shirts are made of cotton ethically produced in the United States

The cotton used by our manufacturers is grown in the United States, including even for our standard t-shirts and imported products. US cotton farmers are required to adhere to strict US labor laws and regulations. These regulations are most likely some of the most stringent in the cotton growing industry globally. They provide workers with ethical workplaces and because cotton is regulated as a food crop, workplace health and safety conditions mirror those of the vast majority of the foods we find on our tables.

Click here to learn more about our US cotton.

 


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Where are the t-shirts printed and produced?

All of our clothing is printed, processed, packaged and shipped from the United States.

We usually offer two types of products manufacturers options – either imported or produced locally. The most ethical t-shirts are of course the local products but the downside is the premium price. However, we understand that most of our working class customers are on a budget and sometimes prefer the cheapest option available. That’s why we also offer regular t-shirts at $15 – but we still make sure to always use brands among the most ethical in the imported clothing industry, ensuring humane working conditions.

The brands we carry will depend on availability and other factors, therefore we can’t provide the details about each manufacturer and product origin in this F.A.Q. but you can contact us to get specific information.

 

Origin of our fair trade certified cotton

The vast majority of the cotton used by our t-shirt manufacturers is produced in the United States, including even our standard t-shirts and imported products.

US cotton farmers are required to adhere to strict US labor laws and regulations. These regulations are most likely some of the most stringent in the cotton growing industry globally. They provide workers with ethical workplaces and because cotton is regulated as a food crop, workplace health and safety conditions mirror those of the vast majority of the foods we find on our tables. 

Click here to read more about our fair trade certified cotton

 

We boycott cotton from Uzbekistan’s forced labor.

Every year since 1989, the Government of Uzbekistan, one of the world’s largest exporters of cotton, forces over 1 million of Uzbek citizens to leave their regular jobs and go to the fields to pick cotton for weeks in arduous and hazardous conditions. Many people have died almost every year in fields from extreme heat and accidents, including children who are also forced to work. According to several human rights organizations, slavery-like practices are used in Uzbekistan’s cotton fields.

The forced labor system orchestrated by the government of Uzbekistan violates human rights, holds Uzbek citizens as modern slaves, and condemns future generations to a cycle of poverty. We join Uzbek citizens in supporting the Call to Boycott Uzbek Textile organized by the victims of governmental persecution.

Learn more by reading our coverage of Uzbekistan’s forced labor and boycott call 

 


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Fair labor and environmental certifications

All of our products are approved by industry-leading fair labor certifications and ethical seals, including also our standard t-shirts and imported apparel.

Our products are certified by:

Our t-shirts are made of cotton ethically produced in the United States and it is certified fair trade without any Uzbekistan cotton coming from forced labor.

All of our suppliers must adhere to a strict Code of Conduct providing ethical working conditions. To learn more about ethics and working conditions, we invite you to read this article.

 

Environmental Certifications:

Our products are certified environment-friendly by Oeko-Tex Certification Class 100.

We use organic printing inks approved by eco-friendly certifications.

Our 100% organic cotton t-shirts are certified organic by the USDA and GOTS. They are also certified vegan by People for the Ethical Treatment of Animals (PETA).

 


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Ethical Guidelines – Manufacturer’s Code of Conduct and working conditions

We take ethics seriously, bringing you sweatshop-free products without any child labor. All of our t-shirts use fair trade cotton made in USA, including our regular t-shirts. The manufacturer’s working conditions are closely monitored through a transparent Code of Conduct and regular independent audits. In addition, we only use manufacturers who have received various fair trade certifications.

Our manufacturer partner requires all of its suppliers to sign their Ethical Guidelines Code of Conduct to ensure fair production conditions and ethical standards. This includes, among other labor standards, the assured prevention of child labor and the guarantee of fair payment. To ensure these standards, our partner works with suppliers who bindingly sign the Code of Conduct, or provide similar binding assurances of their own. In addition, our partner works to gather detailed information about the supplier’s production conditions such as Social Audit Reports, inspection and monitoring. [1] [2]

Every manufacturer of the products sold on this website adhere to this Code of Conduct, even our cheaper imported t-shirts. This Code of Conduct applies to contractual partners as well as their subsidiaries.

The Code of Conduct highlight details about the following labor standards:

  • Legal working hours
  • No child labor or Sweatshops
  • No forced labor or prison labor
  • Equal treatment & policies against discrimination, racism and sexism
  • Dignity in the working environment
  • Working contracts
  • Employees wages
  • Workplace Safety
  • Freedom of Association & Trade Unions
  • Legal Compliance
  • Inspection and Monitoring

Click here to read the full Ethical Guidelines Code Of Conduct

 

We also make sure that even our line of imported products is using manufacturers among the most ethical in the imported clothing industry. The working conditions exceed local standards and out pass the competitors when comparing with similar imported apparel brands.

If imported products are a concern for you, we recommend you to consider buying our local products instead, like American Apparel for example. More options of premium fair labor products are also available using the customization feature to create your own products: https://www.DefendAnimals.com/custom.php

 

Fair-trade, ethically sourced cotton

The vast majority of the cotton used by our t-shirt manufacturers is produced in the United States, including even our standard t-shirts and imported products. US cotton farmers are required to adhere to strict US labor laws and regulations. These regulations are most likely some of the most stringent in the cotton growing industry globally. They provide workers with ethical workplaces and because cotton is regulated as a food crop, workplace health and safety conditions mirror those of the vast majority of the foods we find on our tables.

We also totally boycott Uzbekistan’s forced labor cotton, click here to learn why.

 


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Information on locally produced t-shirts

Optionally, local products are offered at a premium price point. Our most popular locally produced t-shirts are made by American Apparel, but other options are also available. Since the t-shirts are printed in the United States, our products branded “local” must be 100% made in the USA.

American Apparel is an American textile company manufacturing all its products in its factory in Los Angeles, refusing the use of the sweatshops.

 

American Apparel – Labor standards

American Apparel pays its manufacturing employees an average of $12 per hour. According to the San Francisco Chronicle the average factory worker at the company makes $80–120 per day, or roughly $500 per week compared to the $30–40 made daily at most other Los Angeles-based garment factories. Employees also receive benefits such as paid time off, health care, company-subsidized lunches, bus passes, free English as an additional language classes, on-site massage therapists, free bicycles and on-site bike mechanics, free parking in addition to the proper lighting and ventilation. Every floor of the factory includes free telephones where workers can make and receive long distance phone calls.

In previous years the waiting list for employment at American Apparel has had over 2,000 names on it. The company now however is actively looking for staff following an investigation by US immigration found that 1,500 of its workers lacked the legal immigration documents and were subsequently dismissed.

To learn more about American Apparel’s working conditions, please check the following links:
http://www.americanapparel.com/en/aboutus/how-its-made.jsp
http://www.americanapparel.com/en/aboutus/social-compliance.jsp
http://www.americanapparel.com/en/aboutus/our-values.jsp
http://www.americanapparel.com/en/aboutus/our-community.jsp

 

American Apparel’s pro-immigration stance

As early as 2001, American Apparel has been a vocal advocate for reform of U.S. immigration laws. On May 1, 2002 American Apparel shut down its factory to allow the company’s workers, many of whom are immigrants, to participate in a pro-immigration rally in downtown Los Angeles. Dov Charney, a Canadian, also marched alongside the workers. American Apparel participates annually in the May 1st Immigration March and Rally in downtown Los Angeles. In 2008, they added a route from their factory that eventually connected with other supporters near the city hall. The company’s politics were eventually spun off into the Legalize LA advertising campaign.


In 2009, an ICE audit of American Apparel’s employment records uncovered discrepancies in the documentation of about 25% of the company’s workers, implying mainly that they were undocumented immigrants. About 1,500 workers were let go in September of that year as a result. American Apparel responded with questions of the effectiveness of such an action and said “the firings will not help the economy, will not make us safer. No matter how we choose to define or label them [undocumented immigrants] are hard-working, taxpaying workers.”

In 2009, the company had a “Justice for Immigrants” factory sale in Los Angeles – the proceeds of which benefited organizations such as the Casa Libre Immigrant Children’s Homeless Youth Shelter, the Center for Human Rights and Constitutional Law, the Coalition for Humane Immigration Reform of Los Angeles, Hermandad Mexicana Latinoamericana, and the National Day Laborers Organizing Network

 

American Apparel’s Environmental policies

The company depends on environmentally friendly practices and is known for its innovations in sustainability due to vertical integration. American Apparel manufacturing system is designed around the concept of “Creative Reuse” — which converts excess fabric from one garment template into several additional garments such as bathing suit tops, belts, headbands, bows, bras, underwear and children’s clothing. This otherwise wasted material reduces the amount of fabric the company needs to produce in addition to expanding its product line and saves approximately 30,000 pounds of cotton per week.

American Apparel maintains a bicycle lending program for its employees and according to People for the Ethical Treatment of Animals (PETA) it is a vegan-friendly clothing company. As of 2007 the company planned to increase its use of organic cotton within the next four years from over 20% to 80%. American Apparel also sells a line of shirts under the “Sustainable” label that are 100% USDA organic cotton. In 2008, American Apparel purchased over 30,000 pounds of organic cotton known as B.A.S.I.C cotton.
American Apparel installed a 146-kilowatt solar electric system on its factory roof, designed to reduce power costs by at least 20%. These panels power as much as 30% of the factory. The company also recycles its fabric scraps.

 

American Apparel’s Philanthropy


In 2005, the company hosted a car wash benefit with the American Red Cross to raise money for the victims of Hurricane Katrina. In addition, they packaged and delivered 80,000 shirts to the relief effort in New Orleans and the Gulf Coast. As an underwriter of Farm Aid, American Apparel donates the blank shirts that the organization prints and sells as merchandise. In 2007, right before Christmas, American Apparel donated more than 300,000 articles of clothing, with the giveaway specifically targeting the homeless population of large cities. In 2009, the company had a “Justice for Immigrants” factory sale in Los Angeles – the proceeds of which benefited organizations such as the Casa Libre Immigrant Children’s Homeless Youth Shelter, the Center for Human Rights and Constitutional Law, the Coalition for Humane Immigration Reform of Los Angeles, Hermandad Mexicana Latinoamericana, and the National Day Laborers Organizing Network

American Apparel also donated more than $400,000 worth of garments to the victims of the Haitian earthquake through Fashion Delivers as well as over 5,000 pairs of socks to the shoe charity Soles4Souls.

 

American Apparel and the LGBTQ+ community

In addition to participating in a variety of immigration protests, the company launched an advertising and advocacy campaign called “Legalize LA”. The campaign featured advertisements in national papers like The New York Times as well as billboards, T-shirts, bus ads and posters. The company also maintains a Legalize LA portion of their website that features news articles relating to immigration reform, the brand and information on the history of the issue.

After the passing of Prop 8 (which defines marriage in the state as one man and one woman) in California in November 2008, American Apparel launched the Legalize Gay campaign. It is similar to the Legalize LA campaign, and shirts with “Legalize Gay” and “Repeal Prop 8” printed on them in the same style as the shirts of Legalize LA are sold by the company.

In June 2012 American Apparel partnered with the Gay and Lesbian Alliance Against Defamation in releasing a new line of T-shirts to celebrate LGBT Pride Month. 15% of the net sales of the shirts were donated to GLAAD. Isis King modeled for this line, becoming American Apparel’s first openly transgender model. In the summer of 2013, American Apparel announced their desire for more “transexy” models. In 2013, American Apparel was named one of TheStreet.com’s “8 Pro-Gay Companies.”

Sources: Wikipedia & official website

 


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Environmental policies and use of natural inks

The shop has various eco-friendly standards in place and ensures that manufacturers operate with respect for the environment. For more information, we invite you to read this blog article:
https://www.DefendAnimals.com/blog/use-of-environment-friendly-ink/

 

Sustainability

  • This website is 100% powered by green energy to minimize the carbon footprint
  • We offer clothes manufactured in factories that use green energy power sources
  • Our locally produced t-shirts use up to 80% organic cotton and the manufacturing plant is powered by solar energy. The whole chain of production is located in the same place, thus minimizing the carbon footprint. All waste is recycled by the factory.
  • We use eco-friendly cotton, ethically-sourced from the United States
  • Organic t-shirts are also available, made with organic cotton certified under the USDA National Organic Program
  • We also offer 100% organic products made with organic cotton certified under the USDA National Organic Program

 

About our 100% natural inks

  • We use only chemical-free water-based inks. Commonly used inks usually contains products known to contribute to the greenhouse effect and ozone depletion
  • Validated by Oeko-Tex Class 1, the highest standard for green certification
  • Certified by the Global Organic Textile (GOTS-3V) for its 100% organic content without chemicals
  • Meets the standards of the American Association of Textile Chemists and Colorists (AATCC)
  • Approved by the Residues Standard List (RSL)
  • 100% vegan inks. Products are not tested on animals and contains no animal products or animal by-products.
  • Vegetable extracts are certified GMO free.

 


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Are your products vegan? Do you source from manufacturers testing on animals?

All of our products are 100% vegan and cruelty-free. We have also double-checked with the manufacturers to make sure the products are NOT tested on animals.

All of the products used during the manufacturing process does not contain any animal ingredients and are not tested on animals. Shop without being complicit with animal cruelty!

On top of this, we also offer a line of organic t-shirts approved by People for the Ethical Treatment of Animals (PETA).

Our Econscious t-shirts are certified by PETA

 

 


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Order and payments inquiries

Gift cards

Click here to buy a gift card

Last minute gift? We offer gift cards ranging from $15 to $100.

To buy a gift card, please click the link above, then select the amount and add it to the basket. Once checkout is completed, you will receive a coupon code that can be used as a method of payment for your next order.

The gift recipient will simply have to enter the coupon code in the “promotional code” input field located at the top of the page during checkout.

Note: gift cards cannot be combined with other promotion codes.

Zero sales tax to pay

International customers never pay any sales tax on the order.

For US customers, there is usually no sales tax to pay for most states. However, in the US, recent changes in US legislation now impose sales taxes but only for a few specific states. For more information, check out this list of the only places where sales taxes are required to be paid (ist subject to change)

 


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Wholesale quantity discounts – up to 75% OFF

We currently offer the following volume discounts:

 

Wholesale t-shirts screen-printing: orders of 50+ t-shirts with the same design are eligible to screen-printing discounts up to 75%. Details here.

 


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Promotions – Using coupon codes

After clicking the button labelled “continue order”, just enter the promotion code during checkout to apply the discount. The area to enter the coupon code will be visible during checkout, just before entering your shipping address.

Example with the “free shipping” promotion

 

After the coupon code is validated, the total of the order will be displayed accounting the shipping fees discount

 

  • All countries are eligible – Promotions are open to everyone, no matter your origin.
  • All items are eligible for promotions unless otherwise stated, including customized products.
  • Coupons can’t be combined. Limit of 1 promotion code per order.

Did you forget to enter the promotion code? If you already paid your order, you must cancel your order and start again so that you can take advantage of the discount. The instructions to cancel an order can be found in the confirmation mail (invoice) that is sent automatically after the purchase.

 

Free shipping promotion on orders of $50+

Learn more here.

 

Limited time promotional campaigns

Other coupon codes are sometimes available during promotional campaigns lasting a few days. Generally, this is a percentage discount on your order or free shipping on everything with no minimum.
These are the most advantageous promotions. Even if coupon codes cannot be combined, the percentage discount you get will be bigger than the shipping cost, so you still get free delivery.

 

Coupon codes for large quantity discounts

We offer discounts up to 75% on large quantities, starting at orders of minimum 10 products or more. Click here to learn more about volume discounts

 

Terms & conditions

  • You need to enter the promotion code during checkout. The discounts are not applied automatically. See instructions above.
  • Only one promotion code can be used at a time – it is not possible to combine free shipping plus a percentage discount.
  • Even without free shipping, the percentage discounts always give a better discount because the value of the discount obtained is higher than the delivery costs. For example, a 15% discount on 10 t-shirts equals a discount of over $23, which is much more than shipping fees. So in other words, the promotion code gives free delivery plus a discount.
  • Periodic promotions campaigns and discounts on large quantities are offered by our supplier. The discounts obtained are shared with you through promotion codes so you can save you money. The shop has no power over the terms and conditions of eligibility for these promotions or its duration. We cannot make exceptions or change the parameters of the promotion on your order.
  • Volume discounts cannot be combined with any other promotion code.

 


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Payment methods and currency

Payment options

  • Credit/Debit card: Your credit/debit card will automatically be charged by our financial service provider. Your order will begin processing after all necessary verifications have been completed.
  • PayPal: The transaction will be processed by PayPal, an external financial service provider. During the checkout process, you will be redirected to PayPal and pay with your account there. After verification have been completed by PayPal your order will then be processed. This option is not available for all countries.

If you don’t have a credit card, it is still possible to use Paypal – just link your Paypal account to your bank account and it will take the money there. You could also buy a prepaid credit card. Usually, you can get them in post offices and some local shops. We can’t offer Cash On Delivery (COD) service.

Dollars and currency exchange

All dollar pricing on the website is United States Dollar (USD) unless stated otherwise. The payments will be processed in USD. If your credit card company or bank uses a different currency, the final transaction price could differ due to currency exchange rates. We don’t charge any currency exchange fees but you should check what are the policies of your payment provider for further information – some credit cards could charge around 1% fee.

Euro currency

Since the t-shirts are printed in the United States, our prices are based on the US Dollar. Our website uses the daily exchange rate to display prices in Euros. As the exchange rate varies according to the current value of the Euro, prices are updated every day which causes fluctuations in the prices displayed on the website. We have no control over these fluctuations.

 


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100% secure website guarantee

Secure payments are 100% guaranteed. Our website uses a secure connection with 256-bit encryption and a valid SSL certificate. You can validate the authenticity of our security certificate by clicking here

It is also possible to confirm the security of the connection by checking the small padlock that appears in your browser and with the mention “https” which precedes the URL address of the website.

We’re serious about cyber-security. The integrity of our website is monitored by an outsourced professional cyber-security team. In addition, we also use an enterprise-grade checkout system and payment processing. Parcel payments and shipments are managed by a third party service provider and your personal information is stored on a professionally-managed secure server. Many layers of security are deployed to guarantee the protection of your identity and the safety of your payment.

 

After-sale service

Sharing customers pictures with the community

If you want to share your purchases with the community, you can send us a picture of yourself wearing the clothes you ordered from this shop. The pictures are featured in the customer’s photos album at the bottom of the homepage and we also share them on social networks.

Contact us:

The team is always pleased to receive pictures of customers from all around the world who are wearing our clothing. Positive feedback from customers is always a great source of motivation for us so we truly appreciate the pictures shared with us 🙂

What if I haven’t received my order yet?

Our statistics show that 99.9% of the orders are always correctly delivered so please don’t worry if your order hasn’t arrived yet as it is probably just delayed in transit.

We ship from the United States, so international orders can take up to a few weeks to be delivered. You can find the shipping times here. If your order should have arrived by now, then the first step would be to check with your local post office as sometimes the packages can be held there without notification. Also, please double-check that the address you entered the correct address during the checkout.

The postal services can sometimes have a delay during periods of high traffic and unfortunately, we do not have any control over this. For international orders, it is, therefore, necessary to wait at least 4 weeks after the order date before we are able to open an investigation case with the postal service for non-receipt. If the parcel fails to reach its destination, the items will be sent again free of charge.

Contact us if you have not received your order within the deadline mentioned above and our team will be able to assist you with this.

Thanks for shopping with us!

 


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Returns or exchanges

Every product you order here is an individual item, printed on demand and manufactured by hand for you. That’s what distinguishes us from other e-commerce retailers. Returns aren’t put back on our warehouse shelves, as we can’t resell them. But we still want to make sure you’re completely happy with your order, so if there is a problem with the products you received, just contact us to get assistance

 

30-day return guarantee

Simply return your product within 30 days of receipt. Whether it doesn’t fit you, suit you or it’s not what you expected – just send it back.

If there is an error in the order, we will print it again and send it to you for free. But don’t worry, we have a great quality check system in place and errors almost never happen.

If there is no problem with the order but a return is really desired (buyer’s remorse scenario), the customer will be responsible for return shipping fees so please check with your local post office before making a decision.

Please carefully check the size chart before ordering. We reserve the right to decline a return if the order was received in a good state.

 


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About the Cooperative

Why is there so many different designs and products?

The images of the products displayed on the website are not real photographies but rather computer-generated graphics showing the different possibilities of illustrations available to be printed on demand.

Our activist cooperative is not a supermarket devoted to the over-consumption of t-shirts. Although we offer many different designs, we do not hold any inventory and we don’t have a storefront. We could view it as we’re offering a service rather than selling something – you choose your design and clothing type, then we print it for you.

Every product you order here is an individual item, printed on demand and manufactured by hand for you. That’s what distinguishes us from other e-commerce retailers.

By printing on-demand according to orders, this production model makes it possible to offer virtually unlimited designs choices since the printing process takes place only after a purchase. That’s why the shop offers so many different designs. It also allows us to offer a wide variety of different types of clothes, colors options and sizes. In fact, the images of the products displayed on the website are not real pictures but rather computer graphics of the different possibilities of illustrations available to be printed.

Unlike us, conventional clothing shops usually use classic screen-printing as printing method. This method requires large investments to print batch of hundreds of t-shirts, which greatly limits the number of designs available for sale and colors options. Batch screen-printing, with its minimum quantity constraints, usually puts shops in a position where they’re forced to focus only on the best-selling designs to lower the investment’s risk and that’s exactly this mainstream capitalist logic that we want to avoid. We prefer variety rather than popularity dictated by market trends.

This particular mode of operation allows the coop to produce a wide variety of designs covering a larger range of themes that represent all struggles and social causes, even the lesser known.

Also, the more different choices offered in our catalog, the more we achieve our goals of raising funds to make donations to activist causes, which is our main objective. That’s why we do not limit the number of choices offered on the online store.

For more information on printing on demand and the reasons why we opted for this choice, please read this blog article.

 

About the variety of political themes:
As a cooperative grouping together artists from different origins and political backgrounds, we all come from various ideological currents, which explains why you will find a wide variety of different themes in our catalog, even some which may seem surprising to cohabit together at first. The cooperative operates under inclusive, pluralistic and synthesist principles by refusing to impose a political platform which you have to conform to. Therefore, the shop represents all the different school of thoughts of revolutionary activism, without sectarianism, so long as they have in common our fundamental values. This means standing for a wide variety of common causes and we proudly see this diversity as a strength of our cooperative.

 


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Image Rights – Can I reuse images found on the website?

We usually allow re-usage our images for a non-commercial usage only. Our designs are copyleft under CC-BY-NC license – Creative Commons Non-Commercial, an usage-restricted license that restricts commercial use. We do NOT allow commercial use of our images.

An important number of our designs were created for the sole purpose of charity fundraiser supporting activist causes. We want this to be respected, given that the artists spend a considerable amount of time working on the designs.

Those who would like to use our images in a non-commercial project can contact us to get the authorization. We usually have no problem with the fair use of our images. However, we cannot give authorizations without the consent of the original artist and other cooperative members.

Warning eBay sellers & unauthorized resellers – you are NOT authorized to use our images on your products – NO exception. We do not tolerate the use of our images on eBay and any other commercial marketplaces. Unauthorized use of our images will be reported to our legal team to send a formal DMCA infringement complaint to eBay or your platform and your payment service provider. Due to large-scale abuse from cyber-scammers who are profiting out of stolen designs from the cooperative, we are now being represented by a legal team to defend our rights.  Legal actions could be taken against abusers. Unauthorized use is subject to monetary statutory damages for each act of infringement.

 

Creative Commons Non-Commercial Attribution Licence (CC BY-NC 3.0)

  • Share — copy and redistribute the material in any medium or format (non-commercial only)
  • Adapt — remix, transform, and build upon the material (non-commercial only)

Under the following terms:

 

EXCLUSIONS:
  • Bands t-shirts are excluded from Creative Commons – most of them were not designed by us, therefore the designs in the bands section are sole propriety of the bands.
  • Public domain images: t-shirts designs labeled as such are based on ‘generic’ images belonging to the public domain and we don’t control the image rights. We use these designs to raise money for charity fundraisers and we do not claim exclusive rights ownership on these images.

Where is the shop located at?

We are an online-based print-on-demand shop and we currently do not have a storefront. As a cooperative with members from different countries, we currently do not meet in a common workplace and most artists work at home. The orders are printed and shipped from the United States, where our printing department is located.

 


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